1. Introduction
Enko Media Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://enkomediagroup.com/.
2. Information We Collect
We collect information that you voluntarily provide to us, as well as data automatically collected via your use of the Site.
- Personal Information: Name, email address, company name, and project details submitted via our contact or quote forms.
- Payment Information: Billing address and payment method details. Note: Payment transactions are processed directly by Stripe; we do not store full credit card numbers.
- Usage Data: Information about how you access the Site, including your IP address, browser type, and operating system.
Chat assistant: The “Enko Bot” chat answers from a fixed list of replies inside your browser. What you type into it is not sent to us or stored.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain our Service (e.g., fulfilling your marketing plan).
- To process payments and manage subscriptions.
- To communicate with you regarding your account, quotes, or inquiries.
- To improve our website functionality and customer service.
4. Third-Party Services
We may share data with trusted third-party service providers to facilitate our operations. These include:
- Stripe: For payment processing.
- Formspree: For processing contact and quote form submissions.
- Netlify: For website hosting and serverless functions.
- Google Analytics: For understanding how visitors use the Site (pages viewed, approximate location, device type). You can opt out with the Google Analytics opt-out browser add-on.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. Data Security
We implement appropriate security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Data Retention
We keep quote requests and messages for as long as needed to respond and, if you become a client, for the length of our working relationship plus any period required for tax and accounting records. Payment records are kept by Stripe under its own retention rules.
8. Your Choices
You can ask us to show you, correct, or delete the personal information we hold about you by emailing contact@enkomediagroup.com. We will respond within 30 days. You can also block or delete cookies in your browser settings.
9. Children’s Privacy
The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it last changed.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: contact@enkomediagroup.com
- Address: Seattle, WA